Tag Archives: microsoft support

What Happens When You Call Microsoft Support To Remove Linux?

This April Fools’ Day it needs to be special. And by special, I mean truly EPIC.

I’ve been brainstorming for weeks about what I would do, and I’ve had some real killer ideas that would unfortunately fall flat on their face during execution. One idea I had was to bridge the #emacs and #vim internet chat rooms with clones that relayed messages from one room into another, one clone per person. When I saw there was 250+ people in each room, I figured it would be nearly impossible to pull off without a lot of help – someone would notice all the clones and it would be over.

Then a stroke of genius struck me:  For this April Fools’ day, I’ll call Microsoft to help me uninstall Linux. Yes, that’s right. Microsoft would willingly help me uninstall Linux, they even have a Knowledgebase article on it, and all I would need to do is tell them I’m having some problems following the KB article, and they would helpfully guide me through it.

This prank would need PROOF that it happened, not just my word – and nothing is better to prove that something happened than video. But first there were some legalities to figure out… can I record the phone call?

I did some research, and sure enough, Utah is a one-party consent state. If at least one party (aka me) consents to recording, I’m in the clear. However, I’m calling a company based out of Washington – and they’re a two-party consent state (for the most part).

What happens when you’re calling across state lines? Federal law takes precedence as far as I can tell, and that my friends is where I get carte blanche – federal law states that at least one party needs to consent.

Wayne – 1, Microsoft – 0.

I got the camera ready, found my copy of Windows XP Professional Edition, printed out the KB article in case I needed it while my machine was down, and called their support number and drilled down through the voice menus to get to someone who would transfer me to the right person.

Silly youtube disabled embedding. My appologies! Can view the video at the below link.
I don’t want to spoil the fun, just watch the video and see what unfolded.