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What Happens When You Call Microsoft Support To Remove Linux?

This April Fools’ Day it needs to be special. And by special, I mean truly EPIC.

I’ve been brainstorming for weeks about what I would do, and I’ve had some real killer ideas that would unfortunately fall flat on their face during execution. One idea I had was to bridge the #emacs and #vim internet chat rooms with clones that relayed messages from one room into another, one clone per person. When I saw there was 250+ people in each room, I figured it would be nearly impossible to pull off without a lot of help – someone would notice all the clones and it would be over.

Then a stroke of genius struck me:  For this April Fools’ day, I’ll call Microsoft to help me uninstall Linux. Yes, that’s right. Microsoft would willingly help me uninstall Linux, they even have a Knowledgebase article on it, and all I would need to do is tell them I’m having some problems following the KB article, and they would helpfully guide me through it.

This prank would need PROOF that it happened, not just my word – and nothing is better to prove that something happened than video. But first there were some legalities to figure out… can I record the phone call?

I did some research, and sure enough, Utah is a one-party consent state. If at least one party (aka me) consents to recording, I’m in the clear. However, I’m calling a company based out of Washington – and they’re a two-party consent state (for the most part).

What happens when you’re calling across state lines? Federal law takes precedence as far as I can tell, and that my friends is where I get carte blanche – federal law states that at least one party needs to consent.

Wayne – 1, Microsoft – 0.

I got the camera ready, found my copy of Windows XP Professional Edition, printed out the KB article in case I needed it while my machine was down, and called their support number and drilled down through the voice menus to get to someone who would transfer me to the right person.

Silly youtube disabled embedding. My appologies! Can view the video at the below link.
I don’t want to spoil the fun, just watch the video and see what unfolded.

84 replies on “What Happens When You Call Microsoft Support To Remove Linux?”

I HATE YOU I WENT ALL DAY WITHOUT GETTING RICKROLLED AND YOUR EFFIN VIDEO AHBFIJGOPJNEROJNGHOJNRFHSOJNGH ETGKNOROPJNGWERSDTG OJNWETRG IOETITJETWEE

I hate you for this, Wayne. -_-

No, in all seriousness, everyone gets Rickrolled sometime and you were the first one to get me. Cheers.

Um, I think the algorithm for interstate calls is that the jurisdiction that applies is the state of the calling party. So you’re still in the clear.

But what’s with the preppy wanker music video?

Did they give you the preppy wanker music loop in hopes you’d hang up?

BASTARDS!

Looks like this is gonna get dugg, so I’ll lock down the page to avoid overloading the server – kinda stuck in this situation until I can upgrade to WordPress 2.5 in a few days.

Um, WTF? I expected to see your experience with Microsoft, all I saw was some stupid pop music video. Thanks for nothing.

Don’t even bother watching – so lame – what starts off as a great idea turns into the shittiest bait & switch ever.

Now I’m no stranger to Microsoft Customer support, but it seems to me that the rep should know the rules. I know I do. All I ask of Microsoft is Customer Service that fully commits to helping me. Quite frankly, they’re the only people who can provide me with it.

Actually, in a call across state lines, it’s not federal law that takes precedence; it’s the most restrictive of the two states’ policies, so you technically violated Washington state law.

Wayne….way to waste a companies money…. I hope they trace you and charge you for their time and expenses….

I don’t get it… I mean, it would have been interesting had they not known how to deal with it, or if they had done…well, anything out of the ordinary. But no. Oh, and I don’t mind being rickrolled – after “internetisseriousbusiness.com” I’m immune.

YOU ARE A SON OF A BITCH!!!!

GOD DAMN IT

FUCK FUCK FUCK…

2 TIMES IN ONE DAY

SHIT SHIT SHIT

BEST RICKROLL I HAVE SEEN IN A WHILE.

You ought to hide the comments for now
— I read it was a rickroll before
watching it then just fastforwarded
through to see the good stuff.

So, this is “the stroke of genius” you talk about??
Congrats, you had a prank that had been done exactly 45,894,786 times.

Eh, not that hilarious of an April Fools’ Prank, you’re just a nerd, the video takes too long and is boring…

You know you didn’t even have to check about 2 party consent, the fact that they have a pre-recorded “your call may be recorded” is an immediate acceptance that they will be recording your call. You staying ON the line after hearing it is also consent on your part.

Don’t ever tell your customer service rep that your recording the call as they’re instructed to disconnect the call, but in all legal purposes that little recording is consent on microsofts part.

figures, coming from linux fans
when linux has support, publish this
when linux has a single os release, publish this
when linux has a single complete program, publish
until then, watch you gay videos

evil bastard.

yes, 1,000,000 internets.

the new Emmy/Grammy/Golden Globe and all that
other USA Hollywood bullshit – they are so over!!!!
Award!

You get the award.

Ah f- I gotta go to work.
I hate Microsoft.

Keep up the good work.

I didn’t know about this whole rick-thing and it doesn’t really bother me other than I want to know what Microsoft told you later on.

Good idea ruined.

pointless. so what if microsoft tried to help you? tell them you want to reinstall linux and they would hang up. but you told them you wanted to reinstall xp, so of course they’d help. what a pointless and stupid prank.

You truly suck. truly.
so lame it’s unbelievable.

are you aware of how lame you are ?
i really came here hoping to laugh, unfortunately, no one warned me of how lame you are

LAME !!!!!

GET A LIFE !!!!

best part: almost 2 years later and guess what?

This video contains content from Sony Music Entertainment. It is no longer available.

MS has $ and users like us dont have the power as they have. simply, we have to accept them as a matter of existing fact, the same way we have to accept all the dirty facts about our country and politics like a 2 party system that just cant go away or the 75% of population who has does not go thru higher education…

miserable world if u ask me

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