What Happens When You Call Microsoft Support To Remove Linux?

This April Fools’ Day it needs to be special. And by special, I mean truly EPIC.

I’ve been brainstorming for weeks about what I would do, and I’ve had some real killer ideas that would unfortunately fall flat on their face during execution. One idea I had was to bridge the #emacs and #vim internet chat rooms with clones that relayed messages from one room into another, one clone per person. When I saw there was 250+ people in each room, I figured it would be nearly impossible to pull off without a lot of help – someone would notice all the clones and it would be over.

Then a stroke of genius struck me:  For this April Fools’ day, I’ll call Microsoft to help me uninstall Linux. Yes, that’s right. Microsoft would willingly help me uninstall Linux, they even have a Knowledgebase article on it, and all I would need to do is tell them I’m having some problems following the KB article, and they would helpfully guide me through it.

This prank would need PROOF that it happened, not just my word – and nothing is better to prove that something happened than video. But first there were some legalities to figure out… can I record the phone call?

I did some research, and sure enough, Utah is a one-party consent state. If at least one party (aka me) consents to recording, I’m in the clear. However, I’m calling a company based out of Washington – and they’re a two-party consent state (for the most part).

What happens when you’re calling across state lines? Federal law takes precedence as far as I can tell, and that my friends is where I get carte blanche – federal law states that at least one party needs to consent.

Wayne – 1, Microsoft – 0.

I got the camera ready, found my copy of Windows XP Professional Edition, printed out the KB article in case I needed it while my machine was down, and called their support number and drilled down through the voice menus to get to someone who would transfer me to the right person.

Silly youtube disabled embedding. My appologies! Can view the video at the below link.
I don’t want to spoil the fun, just watch the video and see what unfolded.

  • Tippy Hedren

    You ought to hide the comments for now
    – I read it was a rickroll before
    watching it then just fastforwarded
    through to see the good stuff.

  • Magusprimal

    So how do i uninstall linux?

  • Tory

    So, this is “the stroke of genius” you talk about??
    Congrats, you had a prank that had been done exactly 45,894,786 times.

  • Paul

    Eh, not that hilarious of an April Fools’ Prank, you’re just a nerd, the video takes too long and is boring…

  • http://www.blur.ro/ e_xistense

    Nice one ! :)

  • Bob

    LOL!

  • jimbo jones

    lol and they thought they where being so helpful! yolks on you micro$oft! ^_^

  • Ted

    what is linux anyways? someone should beat you up…

  • ThantiK

    You know you didn’t even have to check about 2 party consent, the fact that they have a pre-recorded “your call may be recorded” is an immediate acceptance that they will be recording your call. You staying ON the line after hearing it is also consent on your part.

    Don’t ever tell your customer service rep that your recording the call as they’re instructed to disconnect the call, but in all legal purposes that little recording is consent on microsofts part.

  • none

    figures, coming from linux fans
    when linux has support, publish this
    when linux has a single os release, publish this
    when linux has a single complete program, publish
    until then, watch you gay videos

  • http://foxprods.net AquaFox

    Thanks a lot. I so did not need that.

  • Matt L.

    Why oh Why didn’t I read the comments first?!

  • http://www.mrozekma.com/ Michael Mrozek

    I was listening to this in the background while I did other things, and all the sudden there was spontaneous rick roll music and I couldn’t figure out what was causing it

  • http://epsos.de Jakob Dromer

    Very funny situation.
    I think M$ should relocate their resources to become more open in their business, instead of trying to help people to do crazy stuff.

  • Glenn

    I don’t get it. I feel a bit embarrassed when I don’t understand people’s jokes.

  • snuffy

    evil bastard.

    yes, 1,000,000 internets.

    the new Emmy/Grammy/Golden Globe and all that
    other USA Hollywood bullshit – they are so over!!!!
    Award!

    You get the award.

    Ah f- I gotta go to work.
    I hate Microsoft.

    Keep up the good work.

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  • James

    I didn’t know about this whole rick-thing and it doesn’t really bother me other than I want to know what Microsoft told you later on.

    Good idea ruined.

  • Pingback: LinuxIN.dk

  • B-Net

    Everyone got RickRolled because YouTube changed all their links to that video on April 1st.

  • bakat

    you’re gay

  • http://www.leon945.com Leon

    This sucks

  • kbye

    pointless. so what if microsoft tried to help you? tell them you want to reinstall linux and they would hang up. but you told them you wanted to reinstall xp, so of course they’d help. what a pointless and stupid prank.

  • sniperpaddy

    Greg Ryan, you turd, you friggin rickrolled us.
    Watch your back, gay boy!!!!

  • david

    never EVER have i been rickrolled. NEVER! goddamnit

  • http://prioceatguerrillamail.com KúR3k7 1

    Mad Propz on the music interjection choice, :@

  • http://prioceatguerrillamail.com KúR3k7 1

    O nvm thgt u had mor cal. . . . U SUcK
    I m M**tha F*c*in SHarRK on PHnz. . .
    Isell = SUck4z G37z Ro113d A11z d4y l0n@!!!!

    shulda pnt a SHarRK on SUck4!!!!

  • theNrg

    You truly suck. truly.
    so lame it’s unbelievable.

    are you aware of how lame you are ?
    i really came here hoping to laugh, unfortunately, no one warned me of how lame you are

    LAME !!!!!

    GET A LIFE !!!!

  • Bill

    Where’s the video?!?!

  • http://www.singhkunal.com kunal

    This video is no more available. This is the message I get when I click the play button.
    ???

  • Bob Robertson

    Ah, the Jim Neighbors of 1980′s pop music.

    I had successfully forgotten him. Oh well.

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  • Hlias

    Nice stuff!I let them a nice comment on their ways of unistalling linux!

    “Linux always my os.Fuck microsoft”

    ;-)

  • http://none Jordan

    best part: almost 2 years later and guess what?

    This video contains content from Sony Music Entertainment. It is no longer available.

    MS has $ and users like us dont have the power as they have. simply, we have to accept them as a matter of existing fact, the same way we have to accept all the dirty facts about our country and politics like a 2 party system that just cant go away or the 75% of population who has does not go thru higher education…

    miserable world if u ask me